Overview

Hawkeye Energy Solutions is at the forefront of combining the context brought by 3D & 360° visualizations and the data of Niagara systems seen in those visualizations. By overlaying real-time data, installation manual access, graphic schematics and more, end users are empowered to fully understand their equipment operations from location, specifications and real-time monitoring.

Merge your existing PX pages!

Easily relate PX pages to different locations in the Visual HVAC tour.

Link PDFs to actual locations in your building!

Start cataloging equipment OEMs so you can always know where to look to find your resources.

Overview

The notes service installs seamlessly on any Niagara 4 system. Notes can be tagged, sorted and relativized across the site. Notes can also be organized by site groups for easy filtering. Each note is also time stamped and linked to the user account to enhance tracking and accountability.

Notes Service Features

Station Health Service Overview

Building Automation on the enterprise level requires the coordination of many different networks and devices. Before an AHU controller "fails", it often can be diagnosed before the issue occurs. Typically, you can find issues at the hardware and software level before the actual equipment is affected. That said, how do you know what controllers are down and or having intermittent issues? Built on the Niagara 4 framework, Station Health Reporting automatically "latches" on to any JACE in your Niagara Network. This produces a pdf report for each station that can be emailed to specific stakeholders. Now of course, if you have many stations in a building you can easily pull the data into a supervisor station to see all of your devices in a single pane of glass! Station Health Reporting is the solution to monitor all of your Niagara JACEs and child devices.

Station Health Service Features

Overview

Ticket Tool is a pre-configured form that can be easily added to any Niagara ui/ux. The end user fills out the form and can email a service/support team with issues they come across in their system. The form automatically attaches the current Niagara user and has functionality for contact information and screenshot attachments.

Ticket Tool Teams

Multiple Ticket Recipients can be configured so that the end user can select what team to send their request to. This gives flexibility to accompany different organizational support processes.

Ticket Tool Application

Easily drag-and-drop a hyperlink widget to configure a pop-up in each graphic that you would like to offer the Ticket Tool. The Ticket Tool is a full HTML widget to offer out-of-the-box responsiveness.